Privacy notice


By contacting the Kinship Care Advice Service for Scotland (a service provided by Adoption UK), you consent to Adoption UK  using your personal data we may collect from you. If you do not agree to this use of your personal information please let us know via the helpline on 0808 800 0006 or email us at Your consent to Adoption UK’s use of your personal information may be withdrawn at any time.

2. Data Protection

It is necessary for the Kinship Care Advice Service for Scotland to input and store information about Kinship carers seeking support from the service, online users and those who sign up for news and information newsletters, on Adoption UK’s computerised record systems. Our policy is to store only the minimum amount of information necessary for us to fully respond to your enquiries. The information you supply will be under the general control of  Adoption UK, and specifically the Chief Executive of Adoption UK, who can be contacted at our head office. You retain the right, at any time, to have information that we hold about you permanently removed from our records. All members of staff are bound by a confidentiality agreement. No information will be passed on to a third party without your consent. At any time you may apply to see a copy of the records we hold about you and there is no charge if you ask for this information. To obtain a copy of the personal information Adoption UK holds about you please write to us at Units 11 and 12, Vantage Business Park, Bloxham Road, Banbury, OX16 9UX.

3. Collection of information

KCASS collects the details provided by you on contacting the service together with the information we learn about you through your use of the service. We may collect additional information through your participation in any training, events or information sessions offered by us.

4. How we use the information you provide

We use the information we collect to supply our services to you. We may also use your contact details to communicate with you by email, post or telephone in relation to the services we provide to you and in relation to Adoption UK services which in our opinion may be of benefit to you

5. Sensitive Information

We are required by law to advise you that occasionally the selections you make when using our services may indicate information about you that you may regard as sensitive such as the state of your health. As with all of the personal information you provide to us, you can be assured that any sensitive information you choose to supply to us will only be used in accordance with our privacy policy and data protection policy.

6. Disclosure of your information

Your information will not be passed on to anyone outside of Adoption UK  without your express permission, except where an allegation of child or vulnerable adult abuse, or suspected child or vulnerable adult abuse (whether current or historical), is made to Adoption UK. This will, in all circumstances and irrespective of the apparent credibility of the allegation, be referred immediately by the relevant manager in writing to Relevant Social Services Area Service Team. In exceptional cases it may be necessary to telephone the relevant agency and to follow this up with a letter. Where no allegation of child or vulnerable adult abuse has been made, but where the information received is serious, gives cause for a child protection or vulnerable adult protection concern, and appears to be reasonably well-founded it will be reported immediately to the appropriate agencies.

Adoption UK operates the Kinship Care Advice Service for Scotland in partnership with Adoption and Fostering Alliance Scotland (also known as AFA Scotland); however, Adoption UK shall not share any personal data to AFA Scotland without your express permission.

7. Cookies

Cookies are used to track and store information about you. A “cookie” is a software application that enables us to track your use of our website and services. You can find out more about the way cookies work on and you can select to disallow cookies from being stored on your computer. We use cookies to help us tailor The Kinship Care Advice Service for Scotland, subscribers and visitors.

8. Other websites

Where we provide links to third party websites sites are out of our control and are not covered by our Privacy Policy. If you access these sites by using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy.

9. Your Data

Your data may also be available to our website provider to enable us and them to deliver their service to us, carry out analysis and research on demographics, interests and behaviour of our users and supporters to help us gain a better understanding of them to enable us to improve our services. This may include connecting data we receive from you on the website to data available from other sources. Your personally identifiable data will only be used where it is necessary for the analysis required, and where your interests for privacy are not deemed to outweigh their legitimate interests in developing new services for us.  In the case of this activity the following will apply:

  1. Your data will be made available to our website provider
  2. The data that may be available to them include any of the data we collect as described in [section 3] above.
  3. Our website provider will not transfer your data to any other third party, or transfer your data outside of the EEA.
  4. They will store your data for a maximum of [7] years.
  5. This processing does not affect your rights under [sections 2 or 6] of this privacy policy

10. General

We may change this privacy policy from time to time and any changes will take effect once the revised privacy policy is made available on the website.

Adoption UK’s full Privacy Policy is available here